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Terms of use

Welcome to Dillon Skincare. We're glad you've chosen to shop with us. Before you proceed with making a purchase, please take a moment to read our terms of use. By accessing and using our website, you agree to comply with these terms and conditions.

Introduction: Dillon Skincare is an Australian business that sells skincare products through its ecommerce platform. By using our website, you acknowledge that you are at least 18 years of age or have obtained consent from your parent or legal guardian.

Use of the Website: You may only use our website for lawful purposes and in a manner that does not infringe the rights of any third party. We reserve the right to suspend or terminate your account if we suspect any fraudulent or illegal activities.

Product Information: We strive to provide accurate and up-to-date information about our products, including their descriptions, prices, and availability. However, we cannot guarantee that all information is completely accurate or free from errors. We reserve the right to modify product information, prices, or availability at any time without prior notice.

Ordering and Payment: When you place an order with us, you are making an offer to purchase our products. We reserve the right to refuse or cancel any order, even if it has been confirmed and charged, for any reason, including stock availability, incorrect pricing, or suspicion of fraudulent activity. We accept payment through major credit cards and PayPal.

Shipping and Delivery: We aim to process and ship your order within 1-2 business days of receiving it. We use reputable courier services to deliver your order to your designated address within Australia. We do not offer international shipping at this time. Delivery times may vary depending on your location and the courier service used.

Returns and Refunds: We take pride in our products and want you to be completely satisfied with your purchase. If you receive a damaged or faulty product, please contact us immediately to arrange a return and refund or exchange. We do not accept returns or refunds for change of mind or if you have simply decided that you no longer want the product.

Intellectual Property: All content, images, logos, trademarks, and other intellectual property on our website belong to Dillon Skincare. You are not permitted to use, copy, or reproduce any part of our website without our prior written consent.

Privacy Policy: We take your privacy seriously and comply with the Australian Privacy Principles. Please read our Privacy Policy for more information on how we collect, use, and disclose your personal information.

Liability: To the fullest extent permitted by law, Dillon Skincare will not be liable for any direct or indirect loss, damage, or expense arising from your use of our website or purchase of our products. We do not guarantee the accuracy or completeness of any information on our website or any third-party websites linked to from our website.

Governing Law: These terms of use are governed by the laws of the state of New South Wales, Australia. Any dispute arising from or in connection with these terms of use will be resolved in accordance with the laws of New South Wales.

Coupon Sharing Websites: Soliciting, extracting, sharing and injection of any Dillon Skincare discount code without the express written permission of Dillon Skincare and its parent company Souvenir Studio is strictly prohibited.

This includes but is not limited to:

  • The tracking of Dillon Skincare customers by coupon sharing browser extensions for the purpose of obtaining and sharing Dillon Skincare discount codes.
  • Auto-injecting Dillon Skincare coupon codes into our checkout via browser extension or any other method.
  • Displaying of Dillon Skincare coupon codes on any website or in any browser extension.
  • The sale of Dillon Skincare coupon codes as part of any website subscription or membership.
  • Soliciting the uploading of customer discount codes (eg “Add A Coupon”) to any coupon sharing website.
  • Display of the Dillon Skincare logo on any coupon sharing website or browser extension.
  • Banned coupon sharing platforms include but are not limited to Honey, Coupert, Retail Me Not, Captial One Shopping, Rakutan and OctoShop.

Thank you for shopping with Dillon. If you have any questions or concerns, please contact us.